Shipments and returns

Delivery processing time

The average processing time of an order at stasstore.com is a working day. This depends on how fast your payment has been received and confirmed and that the products you ordered are in stock. Each item in our webshop any given delivery. The longestdelivery time will be held for your entire order. We do not partial deliveries, unless otherwise agreed. If the predefined delivery time exceeded (threaten to) am (t) and we will try to inform you by email. You can always call us to inquire about the delivery of your order.

Viewing period

You are entitled to a statutory approval period of 14 days. Like the article then you can return within that fourteen days without giving any reason (including a copy of the original invoice and your account number), provided the item is unused and in original,undamaged packaging. The shipping costs for returning always to the customer and the customer needs the package is sufficient postage. Unstamped packages are not received and will immediately return to sender ..

EXCEPTION: Custom items can not be returned. These are items specially tailored for you. This includes cable per linear meter (the role) and / or customized cable. These items can not be returned.

Returns

Here describes how to return one or more articles of his works.
If you have one or more items from your order to return, arrange for or. check the following:

* The approval period has not yet expired. Viewing period expired? Contact us!
* The item (s) are in original, undamaged packaging. Package is opened or damaged? First contact with us!
* The item (s) show no wear
* The item (s) in a proper shipping container sent. Tip: Use the packaging in which the articles you arrived.
* Add the shipment (a copy of) the bill.
* If you want your money back, quoting your account number or paypal email address.
*: Add a covering letter for why you are returning items (does not meet expectations, wrong order, wrong delivery).
If the above is correct, you may return the shipment.

The consignment should be provided at the top of the following:
Our address:
Stasstore.com
TAV. Rma service

The sender that your address.
The order / invoice order number (found on the invoice and in your email).
Provide sufficient postage for the shipment. If the shipment is insufficient or no postage can not be accepted by us and it will return to sender. If you have no sender listed on the item, then the articles lost.

You are responsible for the return. You can choose to own it at the post office and registered / insured or send. TIP Let the consignment will be a track & trace code so you can track your shipment online

You will receive 1 (one) week notice from us after your return shipment is received.